Terms and Conditions

These Terms and Conditions (hereinafter referred to as "these Terms") govern your use of the official website and all shopping services provided by Reflection - Urban Outfitters Boutique LLC (hereinafter referred to as "we" or "the Company"). This agreement applies to all visitors, registered users, and customers who purchase our clothing products (including, but not limited to, women's tops, shorts, jeans, trousers, knitwear, and outerwear). By accessing this website, browsing products, or completing any purchase transaction, you fully agree to accept and abide by these Terms, as well as our Shipping Policy, Payment Policy, Refund and Return Policy, and Privacy Policy. All relevant policies are incorporated into this agreement by reference and collectively constitute the entire legal agreement between you and the Company.

1. General Eligibility Requirements

This website and our retail clothing services are designed for individuals in the United States who are at least 18 years of age and possess full legal capacity. By using this website, you confirm that you are an adult user legally qualified to enter into legally binding commercial transactions. If you are under the age of 18, please do not use this website or place orders. We do not knowingly provide services to minors and reserve the right to cancel any orders placed by unauthorized minor users.

2. Product Information and Accuracy

We strive to accurately display product descriptions, sizes, colors, fabrics, and style details for all clothing items (including casual tops, fashionable shorts, and jeans). All product images, videos, and text descriptions are for reference only. Slight variations may occur due to factors such as lighting, display device resolution, manual measurement errors, or updates to fabric textures. Such minor variations do not constitute product defects, nor do they provide grounds for unauthorized returns or refunds. We reserve the right to update product styles, fabric compositions, and inventory information without prior notice.

3. Pricing

All product prices displayed on this website are denominated in US Dollars (USD). We reserve the right to adjust product prices, launch promotional activities, or modify discount rules at any time without prior notice.

4. Order Acceptance and Cancellation

Upon completion of payment, your order will enter our processing queue. In exceptional circumstances, we reserve the right to verify, suspend, or cancel any order. Such circumstances include, but are not limited to: pricing errors, out-of-stock items, technical system failures, suspected fraudulent transactions, abnormal ordering behavior, or violations of website usage rules. If a valid order is cancelled due to our system errors or inventory issues, we will issue a full refund to your original payment account in accordance with U.S. consumer protection regulations.

5. Payment Authorization

You authorize us to charge all order-related fees—including product costs, shipping charges, and applicable taxes—using your selected payment method. All payment transactions are processed through channels compliant with PCI-DSS security standards. We strictly adhere to U.S. financial regulations and do not store your full credit or debit card details. Any payment disputes, duplicate charges, or transaction anomalies will be handled in accordance with our official Payment Policy.

6. Shipping and Delivery Terms

All aspects of order processing, order cut-off times, shipping methods, delivery timeframes, tracking services, and the handling of exceptions strictly follow our official Shipping Policy. We provide shipping services exclusively within the United States. We are not liable for shipping delays caused by force majeure, carrier issues, weather conditions, or incorrect address information provided by the user. All shipping-related disputes shall be resolved in accordance with our published shipping rules.

7. Return, Exchange, and Refund Rules

Returns, exchanges, and refunds for tops, shorts, jeans, and other apparel are subject to our official Refund and Return Policy. Customers must adhere to the 30-day return window, ensure items are unworn and unwashed with original tags attached, and submit return requests through official channels. Items marked "Final Sale" are ineligible for return or exchange. We reserve the right to review all return requests and reject those that do not meet the specified requirements.

8. Intellectual Property

All content on this website—including text descriptions, product images, videos, logos, graphic designs, layout styles, and copy—is the exclusive property of Reflection - Urban Outfitters Boutique LLC. All content is protected by U.S. copyright laws and intellectual property regulations. Users are prohibited from unauthorized copying, downloading, modifying, reselling, commercially misappropriating, or repurposing any resources from this website. Any unauthorized infringement is subject to legal liability.

9. Website Usage Rules

Users must not engage in illegal, malicious, or disruptive behavior while using this website. Prohibited actions include, but are not limited to, malicious order manipulation, fraudulent returns, unauthorized data scraping, cyberattacks, illegal advertising, and any conduct that violates local U.S. laws or website operating rules. We reserve the right to restrict account access, cancel orders, and pursue legal action against users who violate these terms of use.

10. Privacy Protection

Our collection, use, storage, and protection of your personal information comply with U.S. federal privacy laws and the California Consumer Privacy Act (CCPA). All user data processing standards adhere to our official Privacy Policy. By using this website, you consent to our data collection and usage rules.

11. Disclaimer

We guarantee the authenticity and quality of all clothing products sold. The company assumes no liability for any indirect losses, incidental damages, loss of revenue, or emotional distress arising from improper styling, wearing, or washing by the user, or from subjective personal preferences. We are not liable for service interruptions caused by third-party carriers, payment processors, network failures, or force majeure events.

12. Legal Jurisdiction

These terms and all commercial transactions between the customer and Reflection - Urban Outfitters Boutique LLC are governed by the laws of the United States and the State of Connecticut. Any disputes arising from the use of this website or order transactions shall first be resolved through amicable negotiation; if negotiation fails, the dispute shall be submitted to the jurisdiction of the courts in the State of Connecticut, USA.

13. Policy Updates

We reserve the right to amend these terms and conditions in response to business adjustments or changes in laws and regulations. Updated versions will be posted on this page, indicating the date of the latest update. Your continued use of this website or placement of orders following any policy updates constitutes your acceptance of the revised terms.